MY VIRTUAL CARD IS DECLINING

Modified on Tue, 2 Sep at 4:22 PM

  • Firstly, please check your balance within the Swiipr App. This is live information so will be up to date as of your most recent purchase.
  • You could also ask the retailer to do a partial payment up to the value remaining on the card but please ensure you advise the retailer the balance on the card.
  • If you have sufficient funds, please raise a ticket with our support team by visiting www.swiipr.com/support, providing as much information as possible (error code from POS, shop name, time, date, location, country, etc.) to help us investigate.

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