MY NAME ISN'T BEING ACCEPTED WHEN SIGNING UP OR LOGGING IN (Virtual Cards only)

Modified on Tue, 9 Jun at 2:42 PM

Please speak with your card provider or customer service representative who can check and amend your details, or provide further assistance. 

Please ensure exact spelling of name as per your airline booking is used. 

If multiple passengers links are sent to a single mobile device, then ensure the correct passengers name is used when claiming each link.

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